Sales Order Specialist - CONTRACTOR

LG Electronics • Troy, MI

80d

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, 'Jeong-do Management', embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Requirements

• Associates Degree or equivalent work experience
• 1+ years of experience in automotive industry, order management and customer service
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems
• Firm understanding of S&OP processes and principles
• Excellent written/verbal communication and interpersonal skills
• Strong organization and problem-solving skills with attention to details
• Ability to work both independently and as part of a team in a fast-paced work environment, supporting after hours requests from various stakeholders located across different time zones to make on-time delivery

Nice To Haves

• Experience in manufacturing environment & OEM supply chain role (S&OP, Demand planning, Supply Planning)

Responsibilities

• Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements
• Verify order details, including product specifications, quantities, and delivery dates
• Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time
• Detect, address, and resolve any order-related issues or discrepancies promptly
• Provide regular updates to customers and internal stakeholders on order status and any potential delays
• Assist in the preparation and execution of the S&OP process, including data collection and analysis
• Collaborate with the S&OP team to align supply and demand forecasts with actual orders
• Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting
• Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules
• Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making
• Other duties may apply as assigned

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time
• Performance based Short-Term Incentives (varies by role)
• Access to confidential mental health resources to help you and your loved ones improve your quality of life
• Personal fitness goal incentives
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities
• Group Rate Life and Disability Insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees