Sales Order Processor

Virtual Agent • Irvine, CA

358d • $21 - $23

About The Position

Vaco is hiring on behalf of our client for a Sales Order Processor position. This role will support Regional Account Managers and handle customer inquiries, order processing, and coordination with various departments. You will maintain positive relationships with customers, sales reps, and internal teams, ensuring smooth sales order processing and exceptional customer support.

Requirements

• 1-3 years of experience in customer service, account management, or similar roles
• Proficient in SAP, Microsoft Word, Excel, and Outlook
• Strong organizational, communication, and multitasking skills
• Experience with FedEx and freight logistics, including bill of lading preparation
• Excellent customer service, conflict resolution, and data entry skills (10-key and 65 WPM)
• BA in business administration or equivalent experience preferred

Responsibilities

• Process and confirm purchase orders using SAP
• Provide product information, pricing, and delivery updates
• Manage customer inquiries and resolve issues promptly
• Coordinate shipments, track orders, and communicate with freight carriers
• Handle invoicing, order documentation, and customer account management
• Assist with returns, freight claims, and product changes
• Provide backup receptionist support as needed

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: Bachelor's degree