Sales Operations Training & Onboarding Specialist

Siemens • Raleigh, NC

102d • $53,760 - $92,160

About The Position

Brightly Software is seeking a dynamic and detail-oriented Sales Operations Onboarding & Enablement Trainer to join our Sales Operations team. This role supports a global Sales organization by designing, delivering, and maintaining onboarding and training programs that drive operational excellence and productivity. You will serve as a key partner to stakeholders across Sales, Marketing, Enablement, P&O, Client Success, and Finance Operations—aligning priorities, coordinating resources, and supporting the successful rollout of go-to-market operational changes. This role emphasizes process documentation, training delivery and content creation, and continuous improvement driven by data insights. As a hybrid position, it requires in-office presence 1–2 times per week at our Raleigh location, along with occasional evening availability (1–2 times per week, typically 6–7 PM EST) to support global teams.

Requirements

• 3-5 years of experience in Sales Operations, Sales Enablement, Learning & Development or related fields.
• Extensive knowledge of the sales technology ecosystem, including platforms such as Salesforce, Salesloft, Clari, Chorus.ai, ZoomInfo, LinkedIn, Marketo, and other sales engagement or enablement tools.
• Experience developing web-based training, process guides and delivering instructor led training.
• Strong organizational and communication skills.
• Proven ability to manage multiple priorities independently.
• Experience in content creation, flowcharting, and process documentation.
• Familiarity with high-growth, fast-paced environments.
• Self-starter with strong problem-solving and collaboration skills.
• Ability to scale training programs and documentation efficiently.

Nice To Haves

• Skill as a seller is a plus.
• Expert in Sales Tech & Enablement: Deep experience with Salesforce, Salesloft, Clari, and other sales tools.
• Instructional Design & Facilitation: Skilled in creating engaging web-based and live training programs.
• Process Optimization & Documentation: Strong ability to document, maintain, and scale sales processes.
• Cross-Functional Collaboration & Communication: Trusted partner to Sales, Marketing, HR, and Finance.

Responsibilities

• Lead enablement and drive adoption of all sales tools and related processes.
• Develop and execute onboarding programs for new Sales hires across all geographies.
• Maintain and update training materials, internal documentation, and LMS content.
• Serve as the subject matter expert (SME) for all sales tools and process development.
• Host live training sessions, team meetings, and open office hours to support onboarding and ongoing education.
• Track onboarding effectiveness and training completion rates.
• Own and manage the Sales Operations SharePoint and documentation repository.
• Communicate technical and procedural changes clearly to go-to-market teams.
• Collaborate with Sales Enablement and P&O to design role-specific learning paths.
• Partner with Sales Operations and the Revenue Organization to identify gaps and opportunities for improvement.

Benefits

• Health and wellness benefits.
• Pay range for this position is $53,760 - $92,160 annually.

What This Job Offers

• Number of Employees: 5,001-10,000 employees