Sales Operations Summer Intern
About The Position
iHeartMedia is the number one audio company in America, with a greater reach than any other media company in the U.S. Our leadership position in audio extends across multiple platforms, including more than 860 live broadcast stations in over 160 markets; our industry-leading iHeartRadio digital service, available across more than 250 platforms and devices; our data infused ad tech platform; and our position as the number one podcast publisher in America in downloads and unique listeners. At iHeart, we are committed to creating an inclusive environment where all employees have an opportunity to be successful in a culture of belonging where unique perspectives, ideas, and creative solutions thrive. We’ve reinvented our national Summer Internship Program to create the most dynamic and engaging experience possible and for two consecutive years, have been recognized as a Top 3 Media Internship Program nationwide! So, what does this experience look like? At-a-glance... 1. We host Immersion Days to provide meaningful exercises inviting your unique perspectives on initiatives across the company; 2. The entire intern class will collectively put their skills and experiences together to develop and pitch an advertising campaign, leveraging all iHeart’s platforms; 3. Engage in a weekly speaker series hosted by leaders from all divisions of the company. Curious to learn more about what interning at iHeart is like? Listen first-hand to former interns on our podcast, Behind the Mic: The iHeart Intern Life. Their roles represented all the different branches of this company, from radio and podcasts to advertising, product development, and so much more. We look forward to continuing to provide an immersive and exciting experience for our 2026 Intern Class and thank you for your interest!
Requirements
- Pursuing a degree in Business, Analytics, or related field.
- Familiarity with Salesforce and Microsoft Office (Excel, PowerPoint, Teams)
- Interest in AI tools and willingness to learn.
- Strong organizational and communication skills; attention to detail
Nice To Haves
- Workday experience a plus.
Responsibilities
- CRM Data Quality: Assist with Salesforce data validation and duplicate reviews; help with UAT checks for new lead workflows.
- Onboarding & Enablement: Update training content and new hire guides; consolidate materials; assist with virtual session coordination and feedback tracking.
- AI & Automation Support: Maintain prompt libraries and assist with documentation for AI use cases; help organize feedback from pilot rollouts.
- Lead Management Basics: Support simple QA on lead routing and scoring rules; monitor feedback for friction points.
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
