Sales Operations Specialist

TEGNA Inc.•Austin, TX

About The Position

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. KVUE-TV, the TEGNA-owned ABC affiliate in Austin Texas, is looking for a dynamic Sales Operations Specialist. This position will provide high-level administrative and project management support to the Director of Sales, the Local Sales Manager and the entire sales department. This role is essential in ensuring flawless day-to-day operations, coordinating key projects, and managing communication flow within a fast-paced media environment.

Requirements

5+ years of experience in a sales or administrative role, preferably within a sales or media environment.
Excellent written and verbal communication skills.
Strong time-management skills with the ability to organize and coordinate multiple concurrent projects.
Proficiency with office productivity tools (Microsoft Word, Excel, PowerPoint, Outlook, etc.) and the ability to learn new software systems.
Flexible team player, willing to adapt to changes and unafraid of challenges.
Ability to maintain confidentiality of information related to the company and its clients.

Responsibilities

Account Management of local sales accounts.
Lead the Account Team members ensuring accurate fulfillment on broadcast and digital orders
Responsible for trouble shooting all Wide Orbit Traffic (WOT) concerns/issues related to order entry, weekly spot times, Co-Op billing, Invoice adjustment resolution, Maintain Hygiene Report
Ensure proper Sponsorship tracking, coding and reporting and liaise departments to execute
Assist in tracking sales department projects, including strategic initiatives, sales presentations, sponsorships and client-related activities using office technologies (Microsoft Word, Excel, PowerPoint, etc.).
Assist with Production workflow, execution and follow-through including maintenance of contracts for talent.
Reviews logs particularly ahead of high-profile events and coordinate with AMs on any irregularities or changes needed.
Point person for program/traffic issues that involve engineering (i.e.: split signal)
Work with marketing to create promotional schedules for In-House initiatives, trade and corporate promo schedules.
Pull daily CIA flags and work with AMs to resolve prior to log closure.
Oversee aging reports, collection attempts and resolution of short-pay/credit adjustment with the Account Manager team to limit lost revenue.
Maintains Under delivery reporting and fulfillment, communicate priorities with TCO.
Help plan and execute sales-related events, including client gatherings and community outreach initiatives.
Oversee sales executions as developed with new or existing media.
High standard of professionalism, accuracy and accountability.
Handle sensitive information with the utmost discretion and professionalism, maintaining confidentiality on all sales-related matters.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

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