Sales Operations Specialist, Miami
About The Position
Maleda Tech is seeking a motivated and people-oriented Sales Operations Specialist to support the growth of a fast-expanding in-home services marketplace. In this role, you will act as a local ambassador in the Miami area, engaging directly with small business owners and service professionals to introduce new opportunities, generate interest, and guide them through early onboarding steps. This is a highly hands-on, field-based role ideal for someone who thrives on relationship-building, enjoys face-to-face conversations, and has a strong connection to the local Miami community.
Requirements
- 3–5 years of experience in sales, partnerships, business development, or community-facing roles
- Comfortable initiating conversations through cold outreach, in-person engagement, and phone calls
- Strong interpersonal and communication skills with an authentic, approachable style
- Highly organized and able to manage multiple leads and conversations across channels
- Curious, proactive, and resourceful mindset with a willingness to test new outreach approaches
- Fluency in Spanish (required)
- Based in Miami, FL, with strong local market knowledge
Nice To Haves
- Experience working with small business owners, independent operators, or side-hustle entrepreneurs is a plus
- Familiarity with community platforms such as Facebook Groups, Reddit, or Nextdoor is a plus
Responsibilities
- Identify and engage potential service partners through in-person outreach, local networking, community engagement, and targeted research
- Conduct compelling, in-person sales conversations that clearly communicate value and convert interest into qualified leads
- Initiate and support early onboarding steps, collaborating with internal teams to ensure a smooth handoff
- Build trust with small business owners by listening to their needs and addressing questions with clarity and professionalism
- Gather local market insights and feedback to help inform outreach strategies and improve the overall experience
- Manage multiple conversations and leads simultaneously while maintaining accurate follow-up and organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
