B2B - Sales Operations Specialist (Korean Bilingual)

SBT Global•Irvine, CA

3d•$65,000 - $75,000•Onsite

About The Position

We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations. This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts. The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.

Requirements

Korean Bilingual required
Bachelor’s degree in Business, Supply Chain, Finance, or related field
3–5 years of experience in B2B sales operations, wholesale, or retail management
Experience working with major national retailers strongly preferred
Strong Excel proficiency (advanced functions, pivot tables required)
ERP experience preferred
Strong analytical and problem-solving skills
Ability to manage multiple high-volume accounts simultaneously
Strong communication and cross-functional coordination skills

Nice To Haves

Beauty, cosmetics, or CPG distribution
Experience with retail programs (TPD, co-op, IMU, promotional planning)
Knowledge of retailer compliance, chargebacks, and deduction processes
Understanding of margin analysis and working capital impact

Responsibilities

National Account Sales Operations Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
Oversee purchase order tracking, allocation, and fulfillment coordination
Monitor sell-in, sell-through, and inventory health across accounts
Support line reviews, seasonal programs, and promotional execution
Coordinate new item setup, SKU onboarding, and retailer compliance requirements
Assist in demand forecasting and replenishment planning
Work closely with supply chain to optimize inventory levels
Identify potential stock risks or overstock situations
Support pricing adjustments, promotional forecasting, and margin analysis
Monitor retailer deductions, chargebacks, and claims
Coordinate with Finance to reconcile invoices and AR
Track trade spend, co-op programs, and promotional investments
Analyze gross margin performance by account and SKU
Prepare weekly/monthly business performance reports
Analyze trends and provide insights to senior leadership
Track KPI performance (sales growth, IMU, inventory turns, margin)
Support executive presentations and retailer business reviews
Coordinate with Brand partners on pricing, packaging, and product changes
Partner with Marketing on retail activations and in-store programs
Improve internal operational workflows and reporting systems
Support continuous improvement initiatives