Sales Operations Specialist - Indirect Channels

Vera Bradley•Roanoke, IN

3d•$58,100 - $87,100

About The Position

Responsible for the development and improvement of all internal sales processes for the Specialty Channel. Ensure processes are aligned with Channel direction and Company brand standards. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop and improve all processes for Specialty Sales Team Implement and test software and procedures including new process improvements Work with other cross-functional departments to streamline and simplify processes that achieve goals quickly, effectively, economically and creatively; utilizing process improvement tools and techniques to improve, measure, and track progress Develop and implement improved efficiencies and modernization of operational policies and procedures for Specialty Sales channel Prepare periodic meeting presentations, training and support relative to needed sales process Coordinate and manage efforts relating to other departments (Finance, MP&A, IT and Distribution) Coordinate the distribution and development of the sales tools needed for all field sales employees and specialty retailers relative to early order period, product knowledge, launches, new sales initiatives and promotions Communicate and advise on market challenges, opportunities, product updates, inventory, etc. Attend trade shows, special events, store openings, and visit specialty retailers as necessary Present products and information in large and small group settings both internally and externally Drive continuous improvement and ongoing management of sales systems Be proactive in recommending, improving and implementing refined processes for sales team Continue ongoing research and clarification about operational processes, objectives, and goals Collaborate with other functional areas to develop new Operational processes, tools, and procedures to assist the field in delivering on their goals Conduct testing of proposed process improvements Develop and delivery product and sales training materials to independent retail partners. All other duties as assigned

Requirements

Bachelor’s degree in sales, business administration or related field or equivalent experience
3+ years business management experience preferably in a customer service/sales environment
Project Management/account management preferred
Experience with tools such as Microsoft Dynamics (D365), MarketTime, MailChimp, and Adobe Creative Suite (or similar platforms) preferred.
Align language to scaled career ladder language
Strong PC skills utilizing Microsoft Office
Strong initiative/self direction
Strong organizational and project management skills
Strong team player
Proven problem solving and analytical skills
Detail oriented with the ability to manage multiple tasks simultaneously
Excellent interpersonal, written and verbal communication skills including presentation skills
Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment

Responsibilities

Develop and improve all processes for Specialty Sales Team
Implement and test software and procedures including new process improvements
Work with other cross-functional departments to streamline and simplify processes that achieve goals quickly, effectively, economically and creatively; utilizing process improvement tools and techniques to improve, measure, and track progress
Develop and implement improved efficiencies and modernization of operational policies and procedures for Specialty Sales channel
Prepare periodic meeting presentations, training and support relative to needed sales process
Coordinate and manage efforts relating to other departments (Finance, MP&A, IT and Distribution)
Coordinate the distribution and development of the sales tools needed for all field sales employees and specialty retailers relative to early order period, product knowledge, launches, new sales initiatives and promotions
Communicate and advise on market challenges, opportunities, product updates, inventory, etc.
Attend trade shows, special events, store openings, and visit specialty retailers as necessary
Present products and information in large and small group settings both internally and externally
Drive continuous improvement and ongoing management of sales systems
Be proactive in recommending, improving and implementing refined processes for sales team
Continue ongoing research and clarification about operational processes, objectives, and goals
Collaborate with other functional areas to develop new Operational processes, tools, and procedures to assist the field in delivering on their goals
Conduct testing of proposed process improvements
Develop and delivery product and sales training materials to independent retail partners.
All other duties as assigned

Benefits

Health Benefits
VRA offers a variety of medical, dental and vision programs to meet your family’s health care needs.
Medical plan options including both a HDHP/HSA plan and a PPO plan
Dental
Vision
Flexible spending accounts
Survivor Benefits
Life insurance provides peace of mind for your family should the unexpected happen.
Employer provided 2X your salary in life insurance
Accidental Death and Disability insurance
Voluntary life insurance for you, your spouse and your children
Income Protection
If you are unable to work due to illness or injury VRA provides several programs to protect your income at no cost to you.
Short-term disability
Long-term disability
Paid family medical leave
Retirement Plan
The VRA 401k plan helps you accumulate savings for retirement
401k with generous company match, immediate vesting (age and service requirement)
Strong line up of professionally managed funds
Safe-harbor plan design
Paid Time Off
Enjoy generous time off programs.
Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
9 paid holidays a year
Paid bereavement leave
Give Back Opportunities
VRA offers the opportunity to serve your community.
Voluntary Time Off
Holistic Wellness
Access to a variety of financial, physical, and mental wellness experts
Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
Opportunities for leadership development, skill development and career advancement
Product Discount
Generous employee discount on Vera Bradley products
Ancillary Benefits and Programs
Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac