Sales Operations Manager

Teach Me Personnel LLC • Northlake, TX

87d

About The Position

We are seeking a Sales Operations Manager to join our Northlake home office. This individual will play a vital role in supporting our sales team, managing key operational processes, and ensuring smooth execution of company initiatives. The ideal candidate is energetic, motivated, and growth-oriented — someone who thrives in a hands-on role and is excited to grow with our company. This role is primarily focused on execution and management of established processes and programs, with opportunities to contribute ideas for improvement. Rather than creating new training programs or sales processes, this person will ensure that existing initiatives are implemented effectively, consistently, and with excellence.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Finance, Insurance, or a related field is required.
• Minimum of 5 years of progressive experience in a sales management role along with some operational experience at a senior level.
• Demonstrated experience in strategic planning, project management, and change management, with an emphasis on technology adoption.
• Experience in a sales position with excellence as well as direct management experience.
• Strong understanding of insurance products (annuities, life, long-term care), policy lifecycle, agent licensing and contracting, new business submission, and regulatory requirements in the insurance industry preferred.

Nice To Haves

• Insurance and/or Financial services experience is preferred however not a requirement as we are ultimately seeking the right individual from a cultural and mindset perspective.

Responsibilities

• Manage the onboarding, development and operational support for Sales Associates.
• Oversee execution of sales enablement and training programs designed by leadership.
• Support and coach associates through performance check-ins and team meetings.
• Monitor operational KPIs and provide reporting to leadership.
• Manage and delegate operational tasks in coordination with the Operations Team: Licensing/Contracting, Commissions, New Business.
• Identify opportunities to improve workflow efficiency and ensure compliance with procedures.
• Directly interface with customers (Financial Planners) with escalations requiring hands on oversight delivering an optimal FA experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree