Sales Operations Manager, Otter - Los Angeles

Otter • Los Angeles, CA

2d

About The Position

We’re looking for an experienced Sales Operations Manager II to lead our regional Sales Operations and Enablement function, supporting high-growth sales teams across the U.S. and Canada. This role is ideal for a strategic operator who thrives at the intersection of data, process, and people—someone who can turn insights into scalable systems that drive revenue performance and operational excellence. You’ll oversee a team of Sales Ops Leads, Specialists, and Enablement Managers, guiding everything from forecasting and quota design to sales compensation, territory planning, and execution.

Requirements

• 10–15 years of relevant experience , with 7–10 years in Sales Operations, Revenue Operations, or Enablement.
• 5–7 years of people management experience , leading multi-disciplinary or cross-regional teams.
• Proven track record in scaling operational frameworks and driving data-driven decision-making in high-growth SaaS or tech environments.
• Deep understanding of Salesforce , analytics tools (e.g., Tableau, Looker), and forecasting systems.
• Strong business acumen and ability to translate strategy into execution.
• Excellent communication, collaboration, and leadership skills.
• Bachelor’s degree preferred.

Responsibilities

• Lead and mentor a high-performing team of operations, enablement, and analytics professionals.
• Drive business insights and operational excellence to increase revenue, productivity, and efficiency across the GTM organization.
• Own sales compensation design, incentive planning, and territory modeling to align with business strategy.
• Manage pricing governance , ensuring consistency and clarity around deal structures and exceptions.
• Oversee full-funnel metrics —lead scoring, qualification, routing, and funnel optimization through Salesforce.
• Design and maintain tools, dashboards, and automation to streamline lead management and forecasting.
• Run the monthly and quarterly sales operating cadence , including forecast calls, KPI reviews, and performance reporting.
• Lead enablement initiatives , such as sales training, content management, and process adoption.
• Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Product to align strategy and execution.
• Forecast and plan for revenue growth, setting key performance goals and ensuring targets are met across regions.

Benefits

• Join a fast-growing, mission-driven company shaping the future of restaurant technology.
• Collaborate with a global team backed by CloudKitchens , founded by Travis Kalanick (Co-Founder of Uber) .
• Competitive compensation, growth opportunities, and the chance to make an impact on thousands of restaurants worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees