Sales Operations Manager
About The Position
The Sales Operations Manager will own and build the systems, workflows, and processes that power our revenue engine. This is a hands-on role for someone who enjoys both designing scalable processes and executing the day-to-day administration that keeps our systems running smoothly. You will operate as both a builder and operator, creating structures where it doesnât exist while also rolling up your sleeves to manage the details. This role is ideal for someone who has worked in a growing organization and has owned end-to-end systems, rather than specializing in a single part of the process. This position reports directly to the VP of Marketing and plays a key role in enabling a collaborative, high-performing go-to-market team.
Requirements
- Comfortable working across both strategy and execution (you can design a workflow and also build it!)
- Practical problem solver, focused on solutions, not just analysis
- Strong communication skills with the ability to work cross-functionally
- Familiar with sales and marketing processes (pipeline stages, lead flow, customer journey)
- Proficient with cloud-based collaboration tools, Office365 preferred.
- 2+ years in sales operations, revenue operations, or CRM/system administration roles
- Experience owning and managing systems like Salesforce, ActiveCampaign and Zapier in a hands-on capacity
- Experience working in a growing or evolving organization where youâve had to build or improve processes
- Familiarity with tools such as Salesforce, Salesloft, ActiveCampaign, Zapier or similar platforms
Nice To Haves
- CPQ/CLM experience preferred (e.g. Revenue Cloud).
Responsibilities
- Support and administer our core revenue systems (Salesforce, Salesloft, Active Campaign, etc.), including user setup, permissions, and ongoing maintenance
- Ensure data quality and system usability for frontline teams
- Support reporting and dashboard needs with a focus on enabling better execution and visibility
- Design, build, and continuously improve sales processes, workflows, and automations across the business
- Help operationalize go-to-market strategies through systems and process improvements
- Partner with Sales, Marketing, and Customer Success to translate business needs into practical, scalable systems and processes
- Travel may be needed as required dictated by business needs.
- The position is onsite in our Indianapolis, IN location, with future telecommuting opportunities available
Benefits
- Competitive compensation model
- Continuous professional development and career pathing
- Generous benefit package designed to support you in work and in life.
- Flexible work environment, including access to multiple physical office locations to facilitate collaboration across the organization
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
