Sales Operations Manager (SMB Sales)

Apollo.io

104d • $155,000 - $185,000

About The Position

We are seeking a highly motivated and detail-oriented Sales Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for supporting our SMB segment by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization. As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments.

Requirements

• 5+ years working in a Sales Operations or related Revenue Operations role
• Experience working with Salesforce, Apollo.io
• Product-led company experience
• Early-stage, high-growth company experience

Responsibilities

• Work with SMB Sales leaders to drive 2x pipeline growth through process optimization, strategic account planning, whitespacing, and proactive outreach initiatives.
• Design and manage territory carving, account balancing, and rules of engagement to ensure clarity, alignment, and scalability across the sales organization.
• Develop and maintain dashboards and activity hygiene metrics to drive playbook adherence and support team attainment goals.
• Lead forecasting processes and inspection cadences to ensure renewal and expansion revenue predictability within a +/- 5% accuracy range.
• Build and continuously improve scalable, outcome-focused sales processes that prioritize simplicity and cross-functional alignment.

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• At least 10 paid holidays per year
• Flex PTO
• Parental leave
• Employee assistance program and wellbeing benefits
• Global travel coverage
• Life/AD&D/STD/LTD insurance
• FSA/HSA and medical, dental, and vision benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees