Sales Operations Manager - Lead (Public Sector)

Herman Miller • Zeeland, MI

116d

About The Position

The Sales Operations Manager- Lead supports the Public Sector regional sales team, provides advanced, diverse and confidential administrative/project support for the sales leadership and sales teams. Acts as the central resource hub for team(s), directing and facilitating the connections of appropriate stakeholders with solutions and resources. Acts as the Salesforce resource and forecasting lead; promotes adoption and provides reporting to highlight data integrity by creating sales reports and providing analysis. Assists in the implementation of strategic initiatives within assigned region/area. Collaborates with Sales Readiness to onboard and train field sales employees. Conducts market research and develops clients/competitor information for internal sales and dealers. Plans and coordinates internal and external meetings, trainings and events; this includes coordinating and attending the regional/area sales meeting. Provides contract knowledge and support to the field sales team. Provides OPEX/Budget analysis, management, planning and execution; collaborates with procurement and invoice management. Provides technology support to assigned region/area as needed. Serves as a resource for market planning. Submits internal orders and samples processing. Performs additional responsibilities as requested to achieve business objectives.

Requirements

• Bachelors degree or equivalent experience.
• 3+ years successful experience in a sales/administrative/office support role.
• Proficient in Office 365 (Excel, Power Point).
• Prior project management/planning experience with proven ability to develop financial acumen.
• Prior public sector experience or knowledge strongly preferred.

Nice To Haves

• Strong organizational and problem solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Exhibits a professional and assertive work posture.
• Proven ability to work independent of immediate supervision as a self-starter.
• Demonstrated ability to work as a team player with a service-oriented/pro-active work style.
• Must be able to work in a fast-paced, changing environment.
• Proven ability to effectively interact with and work at various levels of the organization.
• Results-oriented with a desire to achieve high levels of performance, integrity, business ethics, and confidentiality.

Responsibilities

• Acts as the central resource hub for team(s), directing and facilitating the connections of appropriate stakeholders with solutions and resources.
• Acts as the Salesforce resource and forecasting lead; promotes adoption and provides reporting to highlight data integrity by creating sales reports and providing analysis.
• Assists in the implementation of strategic initiatives within assigned region/area.
• Collaborates with Sales Readiness to onboard and train field sales employees.
• Conducts market research and develops clients/competitor information for internal sales and dealers.
• Plans and coordinates internal and external meetings, trainings and events; this includes coordinating and attending the regional/area sales meeting.
• Provides contract knowledge and support to the field sales team.
• Provides OPEX/Budget analysis, management, planning and execution; collaborates with procurement and invoice management.
• Provides technology support to assigned region/area as needed.
• Serves as a resource for market planning.
• Submits internal orders and samples processing.
• Performs additional responsibilities as requested to achieve business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture and Related Product Manufacturing
• Education Level: Bachelor's degree