Sales Operations Manager, GTM Planning & Process

Netflix • New York, NY

82d • $70,000 - $420,000

About The Position

We are seeking an experienced Sales or Go To Market Planning & Process lead. The right candidate is comfortable developing planning models to aid our Regional Operations teams to ground their plan in data, shaping Regional GTM Strategies from localized ideas into configurations in a scalable global system, and oversee the Sales Opportunity & Pitching process to hone the operations supporting Sales Execution and our Sales Methodology. This is a role where influence without direct authority will be key to build partnerships with Regional Sales Ops to bring needs into the central processes and operations, and shaping needs into scalable and repeatable approaches. The role will be hands-on with modelling, where technologies such as Anaplan are being leveraged, as well as engaging with our Regional Operations to discuss and ideate how to bring their Go To Market designs to life in our global operations and CRM. This is an exciting time in Netflix Ads, where we are in the process of scaling up the team and the business model. This position will play a vital role in achieving this mission through their leadership to enable local market designs, while leveraging core operations, tools and data. The role joins the Central Sales Operations team, with peers who are guiding our Customer Data Architecture, Sales Analytics, Metrics & Reporting, and developing our Sales Processes in CRM system as the Ads business evolves. Jointly, the team are enabling Regional teams to plan, execute and measure our Ads Sales to maximize revenue growth.

Requirements

• 8+ years of experience in revenue operations, business analytics, or sales operations in a high-growth or media/technology company.
• Strong modelling skills with expertise in tools like Excel, Anaplan, Pigment or other modelling technologies.
• Experience architecting operations to translate business strategy into system design.
• Exceptional communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical, senior audiences.
• Demonstrable experience in driving a business planning process, regionally or globally.
• A strategic mindset with the ability to think big-picture while diving into granular details of the underpinning GTM operations.
• Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.
• Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.
• Excellent project management abilities, skilled at managing multiple workflows and deadlines in a fast-paced environment.

Responsibilities

• Quarterly Sales Planning Process: End to end process leadership and facilitation on behalf of the Regional teams, including the process design, timeline, data and modelling and global review meetings to reach decisions.
• GTM Modelling: Bring data together into Anaplan models, which support Regional planning and decision making.
• GTM Taxonomy: Centralize the language that Regional teams are using to describe their local strategy in order to be systemized.
• Sales Execution Process Management: Overseeing the system and operational processes which guide our sellers in line with the developed Sales Methodology.
• GTM Guidance & Policy: Act as a Central point for Regional Operations to document and implement in systems the guidance and policies.

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off
• Full-time salaried employees are immediately entitled to flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees