Sales Operations Lead, AWS Solutions, Just Walk Out

Amazon-posted 2 months ago
$120,500 - $199,300/Yr
Mid Level
Arlington, VA
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We are seeking an experienced Sales Operations Lead to join the AWS Applied AI Solutions organization supporting Just Walk Out. The role will partner closely with the Just Walk Out GTM leadership team to provide data informed insights to help guide the business. This role will be responsible for managing the end-to-end Salesforce ecosystem, including enhancement prioritization, and cross-functional integration with other business systems. Responsibilities also include but are not limited to annual planning, XBR prep, goal and KPI creation tracking.

  • Own end-to-end management of Salesforce instance
  • Lead and direct contract employees in executing platform changes
  • Ensure platform stability, security, and compliance
  • Develop and maintain documentation for processes and configurations
  • Identifying and executing data synchronization between Salesforce and other Amazon systems
  • Partner with business stakeholders to capture and document requirements
  • Evaluate and prioritize change requests based on business impact
  • Create and maintain project roadmaps
  • Manage resource allocation and timelines
  • Present weekly business reviews to leadership, including reporting on performance to goals
  • Develop and deliver pipeline analysis and forecasting
  • Identify and communicate potential risks and mitigation strategies
  • Create data-driven narratives to support decision-making
  • Manage and mentor contract employees
  • Establish KPIs and performance metrics
  • Drive continuous improvement initiatives
  • Foster collaboration between technical and business teams
  • Bachelor's degree or equivalent
  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • Experience using Salesforce (or other CRM tool) or BI tools
  • Experience presenting to senior leadership
  • Full range of medical, financial, and/or other benefits
  • Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
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