About The Position

As a Sales & Operations Intern, you’ll gain hands-on exposure to both the commercial and operational sides of the business. This hybrid role is designed for students who want a broad, real-world understanding of how customer acquisition, service design, and day-to-day operations work together to deliver exceptional service. You’ll support the sales team in identifying and developing new business while also partnering with operations to ensure services are executed efficiently and aligned with customer expectations. This is an ideal opportunity for individuals interested in leadership development, logistics, and customer-focused solutions.

Requirements

  • Currently pursuing a degree in Business, Marketing, Logistics, Supply Chain, Communications, or a related field
  • Strong interpersonal, communication, and organizational skills
  • Ability to work in a fast-paced, team-oriented environment
  • Proficiency in Microsoft Office (CRM experience a plus)
  • Comfortable working both in office and field settings
  • Valid driver’s license required

Responsibilities

  • Assist in identifying, qualifying, and tracking new sales leads
  • Support outbound prospecting
  • Help prepare proposals, quotes, and sales presentations
  • Maintain CRM records and customer interaction notes
  • Conduct market and competitive research to identify growth opportunities
  • Shadow sales representatives during client meetings and site visits
  • Other duties as assigned
  • Assist with daily route planning and coordination
  • Participate in ride-alongs to observe field operations and customer service delivery
  • Monitor service performance and help identify improvement opportunities
  • Support communication between drivers, dispatch, customer service, and sales
  • Assist with resolving service issues and customer concerns
  • Contribute to basic operational reporting and performance metrics
  • Other duties assigned
  • Act as a liaison between sales and operations to ensure service alignment
  • Help evaluate operational feasibility of potential new accounts
  • Participate in team meetings and contribute ideas for efficiency and growth
  • Engage in rotational exposure across departments to build organizational understanding
  • Perform other duties and projects as assigned

Benefits

  • Potential consideration for full-time employment upon graduation
  • People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work.
  • You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
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