Sales Operations Intern

Trace3•Grand Rapids, MI

35d•$18 - $20

About The Position

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. As part of the Trace3xpereince Program, the Sales Operations Tracer (Intern) will learn how to review new item records that need to be validated and populate the necessary business unit and financial attributes in a timely manner. In addition, the Sales Operations Tracer (Intern) will be responsible for reviewing renewable items on sales orders to ensure each order has a renewal opportunity attached to it to help us secure future renewal business. Finally, the Sales Operations Tracer (Intern) will assist the Sales Operations Specialists with reviewing Sales Orders for accuracy, creating purchase orders in a timely manner, and fulfilling Software/Support/Virtual items for specific sales teams. Tracers in this program will receive accelerated professional development, IT industry exposure, world-class mentoring, and a unique networking opportunity across the organization.

Requirements

Enrollment in the Junior or Senior year of an undergraduate or graduate degree program at an accredited college or university
Candidates should be pursuing a field of study applicable to the Purchasing Specialist Internship
Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant's transcript
Ability to work independently on assigned tasks and accepts direction on given assignments
Self-motivated individuals with a customer mindset and desire to help people
Enthusiasm for technical problem solving, with attention to detail and strong communication skills
Ability to learn and research in a dynamic and engaging environment
Availability to work 40 hours per week throughout the internship
Proficient in basic computer/laptop use, including advanced operations

Nice To Haves

Academic or professional/internship experience working in a professional setting is a plus

Responsibilities

Learn the internal item setup process and coordinate with the sales team to ensure proper classification of each item "attribute" (tax classification, practice area, type, etc.)
Conduct a review of all renewable orders to ensure they have renewal opportunities tied to them and add a renewal opportunity start date as necessary
Learn the different steps of how to process a purchase order at an IT organization like Trace3
Review orders to ensure accuracy of shipping address, PO, shipping account information, price, etc.
Enter purchase orders into our ERP (NetSuite)
Learn and work alongside Accounting and Sales to resolve variances and problem-solve discrepancies
Track backlog of orders processed and perform item fulfillment based on vendor fulfillment document
Learn how to build relationships with internal teams, sales, and outside vendors
Perform other duties as assigned

Benefits

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

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