Sales Operations Coordinator – End User Programs

Milwaukee ToolMilwaukee, WI
$24 - $27

About The Position

Sales Operations Coordinator Job Description: Your Role on Our Team Milwaukee Tool, an industry-leading manufacturer of heavy-duty power tools, accessories, and hand tools for professional users worldwide, is looking for talented, enthusiastic, and motivated candidates with experience in driving data and reporting strategy. Come join the Sales Operations team behind the most exciting and innovative tool company in the world and join the REDvolution. Reporting to the Sales Operations Associate Manager – End User Programs, the Sales Operations Coordinators’ primary role is to manage the day-to-day operations of the Milwaukee Heavy Duty Alliance Program, Committed to Safety Program, and Service Programs. This position requires a driven individual that has a proven record of being organized, having an attention to detail, and an ability to communicate with senior leaders. Successful individuals in this role develop foundational Sales Operations experience and are well-positioned for future growth within Milwaukee Tool. You’ll be DISRUPTIVE through these duties and responsibilities:

Requirements

  • Bachelor’s Degree in Business Administration, Economics, Finance, Marketing, Liberal Arts or equivalent experience
  • Minimum 1 year of proven working experience (experience in sales, sales operations, or sales support role is preferred)
  • Proficiency in using Microsoft Office suite (Excel, Word, PowerPoint, etc.)
  • Strong interpersonal and communication skills with the ability to interface and develop relationships with sales and corporate leaders
  • Good organizational skills to manage and balance multiple priorities.
  • Able to take/give direction and implement/execute work independently, as well as in a team setting.
  • Track record of success with cross-functional teams and implementing new processes
  • Success in managing and balancing multiple projects and changing priorities
  • Ability to travel 5% of time.

Responsibilities

  • Manage the end-to-end planning and execution of End User Agreements across Heavy Duty Alliance, Committed to Safety, and Service Programs
  • Serve as the primary operational partner for Jobsite Solutions Sales leaders on agreement-related matters, providing guidance on requirements, timelines, and expectations
  • Coordinate cross-functionally with Sales, Legal, Finance, Sales Operations, and CRM teams to drive agreement approval, execution, and post‑execution setup
  • Own agreement execution timelines by proactively managing dependencies, identifying risks or delays, and driving resolution to meet program objectives
  • Partner to resolve non-standard agreement scenarios, balancing program intent, compliance requirements, and sales needs; escalate appropriately when required
  • Maintain and govern accurate agreement records, status tracking, and documentation to support downstream system setup, audit readiness, and program reporting
  • Analyze End User Agreement activity to identify trends and support program performance review efforts
  • Identify recurring issues, process gaps, or inefficiencies within agreement workflows and partner with Sales Operations leadership to implement improvements

Benefits

  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
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