Sales Operations Coordinator
About The Position
In this role, you’ll be the first dedicated Sales Operations hire at Peak Design building the foundation for how we support, grow, and forecast our largest global retail partnerships. You’ll have the opportunity to work directly and will be the connective tissue between PD and our Tier 1 accounts, including REI, B&H Photo, Best Buy, and Dick’s Sporting Goods, as well as our leading distributors across Europe and APAC. We need someone to own the operational engine behind these relationships: aligning demand signals, communicating inventory, shaping forecasts, surfacing sales insights, and ensuring our partners have the data and inventory they need to drive revenue and deliver an experience to Peak Design customers around the world. You’ll be our go-to expert for creating and communicating reports that bring clarity to complex sales data, improving account health, and enabling smarter decision-making across the sales team. To meet your goals, you’ll build scalable processes, collaborate closely with Sales, Wholesale Operations, and demand planning, and figure out how to turn trends into actionable plans. We’re looking for someone with experience in sales operations and a strong analytical mind paired with excellent communication skills. A bias toward proactive problem-solving, comfort working autonomously, and familiarity with large retailers or international distributors are musts, as is the ability to create order, insight, and impact in a fast-growing, mission-driven environment.
Requirements
- 3+ years of experience in Sales Operations supporting key U.S. accounts.
- Experience supporting both domestic and global teams in a Sales Operations capacity.
- Excellent written and verbal communication skills, with the ability to collaborate cross-functionally.
- Ability to work independently, prioritize effectively, and operate with a high degree of ownership.
- ERP and EDI software experience is required.
- Flexibility to work hours that support key meetings in Pacific Time.
Nice To Haves
- Experience with supporting REI, Best Buy, Dicks Sporting Goods or London Drugs in a Sales Operations Role
- Deep knowledge of Netsuite, SPS or Elastic Suite
- Experience with Tableau or Airtable for data management
Responsibilities
- Own the sales operations relationship for Peak Design’s Tier 1 retail accounts (REI, B&H, Best Buy, Dick’s Sporting Goods) and Tier 1 distributors across Europe and APAC
- Lead partner demand planning efforts by consolidating and analyzing forecasts, collaborating with Sales and demand planner to build accurate, data-driven forecasts, and flag variances from forecast and actuals.
- Track partner on-hand inventory positions work with partner demand plan teams to hit target demand fill levels, and flag over stock risks early.
- Partner closely with sales teams to support strategic partner, dealer and distributor performance reviews.
- Troubleshoot operational challenges across systems, data flows, and partner communications, proactively identifying root causes and supporting cross-functional solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
