Sales Operations Coordinator
About The Position
The Sales Operations Coordinator plays a pivotal role in shaping our customer experience, working seamlessly across departments to keep things running smoothly and deliver exceptional support. In this dynamic position, you’ll partner closely with both sales and operations teams to ensure every customer request is handled with speed, accuracy, and genuine care. We’re searching for someone who thrives in a fast-paced environment, embraces variety, and brings strong attention to detail to every task. If you’re energized by meaningful work, and you’re driven by a commitment to helping create a world that’s safer, healthier, and more productive, then we’d love to meet you!
Requirements
- Minimum of one year of experience in data entry
- Bachelor’s degree (BA or BS) or equivalent professional experience
- Highly self‑motivated and results‑oriented, with strong verbal and written communication skills
- Exceptional organizational and time‑management abilities
- Able to follow established processes and operate with a strong sense of urgency, especially when working under tight deadlines
- Capable of processing large volumes of information quickly and accurately
- Effective team player with the ability to collaborate closely with management and balance multiple priorities simultaneously
Responsibilities
- Manage and prioritize multiple CRM queues to efficiently process quotes and order requests
- Accurately transfer and reconcile data between CRM and ERP systems
- Verify documentation for completeness and accuracy, proactively following up when additional information is needed
- Handle inbound phone calls and web chats, providing timely updates and support related to customer orders
- Protect sensitive customer information by consistently maintaining confidentiality standards
- Build strong product knowledge, including SKU formatting and key specifications
- Serve as a key connector between departments—such as accounting, planning, logistics, and sales—to ensure smooth communication and operational alignment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
