Sales Operations & Business Development Representative

Stanley Black & Decker•Towson, MD

9h•$40,000 - $50,000•Remote

About The Position

Sales Operations & Business Development Specialist Remote Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Sales Operations & Business Development Specialist (Dual role), you will play a pivotal role in driving business growth, analytics, and operational excellence. You’ll work virtually as part of our dynamic team, blending sales prospecting with sales operations support to ensure our pipeline is robust and our processes are efficient. This is an ideal opportunity for a results-driven professional who thrives at the intersection of sales, analytics, and process improvement. Business Development Identify, research, and qualify contractor prospects who meet specific criteria for our solutions. Engage prospects via consultative selling techniques, leveraging phone and digital outreach to generate interest and set appointments for sales demonstrations. Link company capabilities to customer goals, overcoming barriers to purchase through effective communication and needs analysis. Build and nurture relationships with decision-makers across a range of industries, focusing on value-driven conversations. Leverage internal marketing programs to generate referrals and maximize lead conversion. Sales Operations Manage and maintain CRM data integrity, ensuring accurate tracking of leads, opportunities, and sales activities. Collaborate with sales leadership to develop and refine sales processes, reporting, and analytics to drive team performance. Prepare and analyze sales reports, dashboards, and key performance metrics to inform strategy and identify areas for improvement. Support the implementation of sales tools and technologies to streamline workflows and enhance productivity. Coordinate with marketing and sales teams to optimize lead handoff and pipeline management. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: Bachelor’s Degree or a minimum of 2 years B2B sales or sales operations experience. Strong understanding of outbound sales practices, lead generation, and consultative selling. Experience with CRM systems (e.g., Salesforce), sales analytics, and reporting tools. Advanced Excel skills and the ability to interpret and present data. Demonstrated ability to analyze customer needs, handle objections, and schedule product demonstrations. Strong analytical, organizational, and problem-solving skills; able to think outside the box. Excellent verbal and written communication skills; strong phone presence is essential. Comfortable engaging with a wide range of decision-makers and discussing business issues from multiple angles. General knowledge of construction industry practices and information needs preferred. Ability to work independently in a virtual environment and collaborate across teams. The Details: You’ll receive a competitive salary and a great benefits plan, including: Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

Requirements

Bachelor’s Degree or a minimum of 2 years B2B sales or sales operations experience.
Strong understanding of outbound sales practices, lead generation, and consultative selling.
Experience with CRM systems (e.g., Salesforce), sales analytics, and reporting tools.
Advanced Excel skills and the ability to interpret and present data.
Demonstrated ability to analyze customer needs, handle objections, and schedule product demonstrations.
Strong analytical, organizational, and problem-solving skills; able to think outside the box.
Excellent verbal and written communication skills; strong phone presence is essential.
Comfortable engaging with a wide range of decision-makers and discussing business issues from multiple angles.
Ability to work independently in a virtual environment and collaborate across teams.

Nice To Haves

General knowledge of construction industry practices and information needs preferred.

Responsibilities

Identify, research, and qualify contractor prospects who meet specific criteria for our solutions.
Engage prospects via consultative selling techniques, leveraging phone and digital outreach to generate interest and set appointments for sales demonstrations.
Link company capabilities to customer goals, overcoming barriers to purchase through effective communication and needs analysis.
Build and nurture relationships with decision-makers across a range of industries, focusing on value-driven conversations.
Leverage internal marketing programs to generate referrals and maximize lead conversion.
Manage and maintain CRM data integrity, ensuring accurate tracking of leads, opportunities, and sales activities.
Collaborate with sales leadership to develop and refine sales processes, reporting, and analytics to drive team performance.
Prepare and analyze sales reports, dashboards, and key performance metrics to inform strategy and identify areas for improvement.
Support the implementation of sales tools and technologies to streamline workflows and enhance productivity.
Coordinate with marketing and sales teams to optimize lead handoff and pipeline management.