Sales Operations - Branch Manager

Helix Traffic Solutions, LLC • Pembroke Pines, FL

89d

About The Position

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow. We’re not just placing cones – we’re rethinking the way traffic moves. Helix is a national leader in traffic control and work zone safety, delivering smart, responsive solutions across the country. From high-tech ITS systems to boots-on-the-ground support, we’re shaping the future of infrastructure safety. Our work is fast-paced, hands-on, and essential – and that’s exactly what makes it rewarding. Every role at Helix plays a part in protecting lives and keeping communities moving. If you're motivated, adaptable, and looking for a career with purpose, we’d be proud to have you on our team.

Requirements

• 3+ years of experience in an operations role, successfully managing people and processes.
• Prior experience preferred in Traffic Control Services or Construction Industry; local experience preferred.
• Knowledge of budgeting, financial responsibilities, and accountability.
• Knowledge of sound fiscal management and driving growth resulting in increased revenues.
• Able to communicate and execute new business initiatives and processes while maintaining customer and employee trust and commitment.
• High sense of urgency, energy, and self-motivated.
• Exceptional computer skills, including Microsoft Office products and customer relationship management systems.

Responsibilities

• Implement, coordinate, and manage office operations in alignment with STS corporate strategic plan.
• Conduct regular safety meetings in accordance with the company Safety and Illness Prevention Program.
• Implement programs to ensure the attainment of business plan for growth and profit and manage budget.
• Understand the effects of unit pricing on projects to formulate and monitor key metrics.
• Review and provide regular, balanced feedback to staff regarding safety, location’s financial performance, cross-functional and cross-company collaboration, people management, and growth.
• Oversee the daily schedule for accuracy and coverage.
• Participate in the hiring process of employees.
• Communicate with employees regarding corporate initiatives, opportunities, and safety topics.
• Provide resolution to customer service issues to maintain the highest level of customer satisfaction.
• Coach project managers and employees to build strong relationships with existing customers to increase key cost efficiencies, revenue, and gross margin.
• Verbally communicate, listen, and give presentations as needed.

What This Job Offers

• Job Type: Full-time