Sales Operations Associate

1stdibs.com • New York, NY

3h • Remote

About The Position

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests. As a global marketplace, 1stDibs can only provide the most beautiful things on Earth by partnering with more dealers, makers and gallerists world-wide. We are hiring a Sales Operations Associate to help support these sales initiatives. In this role, you will provide support to our sales operations team with executing and measuring the efficacy of sales strategies. This individual will support sales operations processes and initiatives company wide for our Trade, Private Client, and Supply sales teams. The role partners with cross-functional teams to have sellers and designers successfully join the marketplace. This involves managing communication processes using Salesforce Sales Engagement. We are looking for a highly organized, self-motivated, and resourceful individual to become our newest associate who will help us meet our business goals.

Requirements

• Bachelor’s degree and 2+ years experience in an operational or analytical role such as Revenue Operations, Communications, or Merchandising/Merchandise Planning
• Strong written, and verbal communication skills
• Ability to juggle multiple projects with ease and to prioritize effectively
• Ability to work well in a self-directed, fast-paced environment
• Strong project management and documentation skills
• Impeccable organizational skills, attention to detail and timeliness
• Proficiency with Excel and Google Docs

Nice To Haves

• Experience with Salesforce, Sales Engagement, and Google Looker is a plus
• Interest in and experience with design and/or luxury products is a plus
• Experience and/or understanding of a marketplace/e-commerce platform

Responsibilities

• Update and monitor sales performance dashboards and reports (e.g. Looker, Salesforce, etc.)
• Own the book management and account assignment process to effectively run the business day to day
• Execute, innovate, and document workflows to enhance organizational effectiveness
• Work cross functionally on various operational and analytical projects by analyzing data to identify key insights to provide recommendations, and inform decisions
• Work in partnership with cross-functional teams to use data to make informed decisions and create solutions

Benefits

• Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care.
• We are flexible with our PTO. We generally expect employees take around 15 days/year.
• All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
• The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees.
• Fully paid wellness benefits, including One Medical membership and WellHub.
• Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
• Company match of donations to 501c3 charities, up to $250/year.
• Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees