Sales Operations Associate

EOS•Hayward, CA

12d•$65,000 - $70,000

About The Position

As a Sales Operations Associate , you will play a key role in organizing and coordinating cutting edge network and audio video services/systems projects. You will be involved in the lifecycle of the overall internal project(s) working closely with other specialist project teams delivering the service to a customer base that includes leading global blue-chip organizations.

Requirements

2 + Years experience in a sales support, inside sales, or similar role; with a firm knowledge of the supply chain process
Experience creating detailed and competitive quotes
Clear understanding of the commercials involved in buying and reselling hardware and services
Willingness to take ownership of projects through to completion, with a desire to deliver for both the client and the company
Experience using account management / procurement software
Strong numeracy skills and analytical ability
Excellent time management skills, with ability to manage workload and prioritize tasks
Exceptional attention to detail and level of meticulousness
Strong client-facing and internal communication skills
A proactive problem solver, who can think on their feet.
Intermediate to Advanced Microsoft Excel Knowledge
Willingness to work as part of a team in a fast moving, growing global company

Nice To Haves

Experience of Audio Visual / Video Conferencing and Networking environments
Experience with Cisco CCW, Sage X3 and Jira a plus
Can drive progress positively and effectively, keeping all stakeholders informed.
Can maintain a high standard of work, even when working under pressure and handling multiple issues.

Responsibilities

Contact OEMs (Original Equipment Manufacturers) and distributors to gather pricing information for Audio Visual, Video, Conferencing, and Networking components.
Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
Create detailed and competitive quotes in Sage X3.
Interact with clients to present and discuss quotes, addressing their inquiries and needs.
Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.
Identify any changes or updates in pricing and adjust quotes accordingly.
Continuously monitor the market for pricing trends and competitive positioning.
Maintain thorough records of pricing data, client interactions, and bid registrations.
Process final project invoicing, working closely with Account Management teams
Attend client meetings, representing the Sales Operations department.
Work closely with Finance to address any invoicing queries and customer follow up, as needed.