Sales Operations Associate

SPINS • Chicago, IL

2h • Hybrid

About The Position

A Sales Operations Associate supports the sales team by focusing on optimizing business processes to enable selling, implementation, and success. This includes managing CRM systems, analyzing and reporting on data, and handling administrative tasks, acting as a crucial link between sales strategy and execution to boost efficiency and performance, focusing on reporting, forecasting, and ensuring sales have the tools/knowledge to sell effectively.

Requirements

• 1+ years of experience in Customer Success/Support, Operations, or related enablement‑focused roles.
• Ambition to achieve goals/objectives, and the discipline, sense of urgency, organization, and perseverance to deliver results.
• Ability to gather and make sense of large amounts of information and apply it to make decisions.
• Self-starter with a goal-oriented approach
• Strong communication, analytical, and strategic thinking capabilities.
• Passion for service and excellence
• Good verbal and written communication skills
• High proficiency with MS Office Suite of products, especially Excel
• Ability to learn new software systems quickly
• Familiarity with CRM and project management solutions
• Analytical and problem-solving
• Proficiency with CRM & Data Tools (e.g., Salesforce, Excel, Jira)
• Attention to detail
• Communication and collaboration to help drive revenue
• Time management and multitasking to streamline workflows

Nice To Haves

• Experience working directly with retailers, distributors, and/or CPG manufacturers
• Familiarity with SPINS IX‑ONE‑related platforms and processes
• Proficiency with CRM systems, workflow tools, and BI platform

Responsibilities

• CRM Management:Maintaining and optimizing systems like Salesforce, Mailchimp, HubSpot, etc.
• Data Analysis & Reporting: Generating reports, identifying trends, and providing actionable insights for sales leaders.
• Process Optimization: Streamlining workflows, implementing best practices, and automating repetitive tasks.
• Sales Support: Handling administrative duties, order processing, and providing support to sales reps.
• Forecasting: Assisting with sales forecasts and territory planning.
• Other duties and responsibilities as assigned

Benefits

• We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
• Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
• Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees