Sales Operations Associate

Alarm.ComTysons, VA
23dOnsite

About The Position

Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Associate will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business.

Requirements

  • Bachelor's degree in Business, International Business, or related field.
  • Minimum of 1 - 2 years of experience in sales operations or finance positions.
  • Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity.
  • Ability to identify trends, break down data, and find key insights.
  • Microsoft Office proficiency for day-to-day tasks.
  • Must be able to learn quickly and possess strong observational skills.
  • International team members are expected to interface with a wide variety of cultures and personality types.
  • The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner.
  • Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time

Nice To Haves

  • Additional languages are a plus.

Responsibilities

  • Work directly with the sales and sales operations team on process improvements.
  • Coordinate our supply chain procedures to maximize quality of delivery.
  • Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
  • Maintain updated records of orders, suppliers and customers.
  • Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
  • Provide insights for contracts management and use of electronic resources and systems.
  • Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
  • Collects data from various systems, organizes data into spreadsheets and develop reports.
  • Collaborate on various improvement projects for the sales operation team.
  • Other duties as assigned

Benefits

  • Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure.
  • Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
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