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Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. The role involves attending regional forecast calls and performing pipeline analysis to ensure forecast accuracy. The specialist will analyze and review current customer licensing, products, and usage to identify new revenue opportunities, suggest creative pricing and payment solutions balancing customer needs and pricing policies, and review Quotes and Order Forms for accuracy and completeness. Additionally, the role requires interfacing with Deals Desk, Finance, and Legal as needed (i.e., revenue recognition) and with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. The specialist will support the sales organization’s requirement for Customer licensing compliance.
