Sales Operations Analyst

Mercury Systems • Andover, MA

9d

About The Position

Join Mercury Systems, an industry leader dedicated to delivering trusted, secure, mission-critical technologies that advance the aerospace and defense landscape. We’re seeking a Sales Operations Analyst III to coordinate with Sales in generating customer quotes, preparing proposals and booking orders, and maintaining short- and long-range sales forecasts. This position is fast-paced, with exposure to multiple business processes with growth potential.

Requirements

• Typically requires a minimum of three years of experience working in an order management role (or similar), and a Bachelor's Degree in a related field. Would also consider equivalent years of hands-on experience in lieu of a degree
• Previous experience working with purchase orders and quoting
• Thrive in a fast‑paced, dynamic sales environment
• Advanced proficiency in Word, Excel, and Outlook, with a strong aptitude for learning new applications quickly
• Perform well under pressure while consistently meeting deadlines
• Capable of managing multiple priorities and balancing competing tasks effectively

Nice To Haves

• Prior use of database information and analysis (Salesforce and Oracle)

Responsibilities

• Reconcile sales activity, including Bookings and Orders, across internal systems
• Respond to RFQs (Requests for Quote) with accuracy and timeliness
• Support the creation of Opportunities for Proposals, Design Wins/Starts, and Orders
• Process customer purchase orders, including new orders and change orders
• Partner with Business Development and Product Sales teams to support forecasting efforts
• Develop Salesforce reports and maintain dashboards to ensure data visibility and accuracy
• Respond to and qualify marketing-generated leads
• Prepare, run, and distribute weekly reports for management and sales teams
• Build and maintain strong, collaborative relationships with internal stakeholders and customers
• Perform general data entry and manage sales-related data across systems
• Assist in managing and optimizing various sales tools, applications, and platforms
• Analyze, cleanse, and validate large data sets to identify trends, risks, and opportunities for optimization
• Support the Sales Operations Manager with database enhancement initiatives, including proactive CRM data hygiene monitoring and enforcement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level