Sales Operations Analyst

Private Health Management

6d•$80,000 - $90,000•Remote

About The Position

As our Sales Operations Analyst, you’ll help guide PHM through an inflection point in corporate sales volume and process maturity. With a growing team and client base, along with a recent Salesforce implementation, this is a critical window to establish governance, process discipline, and reporting accuracy—ensuring our operational infrastructure scales alongside growth. This role sits at the intersection of Sales and Finance and combines Salesforce governance, hands-on pricing and impact modeling, and disciplined commission execution. This is not a reporting-only position — it is an ownership role with meaningful operational authority.

Requirements

CRM operational excellence with an emphasis on governance and workflows
Automation mindset (templates, controls, lightweight tooling, AI productivity tools)
Strong Excel skills for with an emphasis on pricing, impact modeling, commission calculations, and reconciliations
Process builder mindset: design, document, and improve repeatable workflows
High precision and ownership of commission logic (validation, auditability, traceability)
Strong business partnership skills and a history of working with Commercial to drive adherence to standards and guardrails.
Strong independent execution in ambiguous, fast-moving environments

Nice To Haves

SQL or data querying exposure
Healthcare or employer benefits experience
Commission platforms or CPQ tooling (e.g., Spiff, Xactly, CaptivateIQ, CPQ)

Responsibilities

Maintain Salesforce as the trusted system of record with clear stage definitions, required-field compliance, and reliable pipeline reporting.
Support a structured deal desk workflow that produces proposal-ready pricing and impact analyses with defined guardrails and SLAs.
Deliver a documented, accurate commission process that is executed on time with minimal disputes.
Reduce manual reconciliation across pipeline, pricing, and commission cycles.
Enforce stage standards, required fields, and clean handoffs to improve pipeline accuracy.
Drive CRM adoption and reduce shadow tracking outside Salesforce.
Maintain leadership-ready pipeline dashboards without offline reconciliation.
Own structured intake for pricing and impact requests with clear requirements and SLAs.
Build pricing proposals and financial impact models for corporate deals.
Apply guardrails consistently, document exceptions, and reduce rework upstream.
Run commission calculations end-to-end with validation and reconciliation controls.
Create an auditable process tied directly to Salesforce deal data.
Provide clear visibility into commission expense and process performance.