Sales Operations Analyst

Foundry

3d • $70,000 - $95,000

About The Position

The Sales Operations Analyst is an opportunity to join Foundry Digital, a subsidiary of Digital Currency Group, and contribute to the operational systems that support one of the most important platforms in the Bitcoin ecosystem.
This position will support the sales operations function by helping manage CRM data, maintain reporting and dashboards, and assist in improving key revenue processes across sales, account management, marketing and customer success. The ideal candidate is analytical, detail-oriented, and comfortable working with data to help teams make informed decisions.
This role plays an important role in maintaining process consistency and data integrity across the customer lifecycle, ensuring our go-to-market teams have reliable systems, reporting, and operational support as the business continues to grow.

Requirements

• 4+ years of total professional experience, including 2+ years in sales operations, or a related analytical role
• Experience with CRM systems (Hubspot a must)
• Strong analytical and problem-solving skills with exceptional attention to detail
• Proven track record of process design, documentation, and optimization
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally

Nice To Haves

• Experience in financial services, fintech, or institutional (B2B) sales environments
• Background supporting enterprise or institutional customer sales cycles
• Prior Bitcoin/crypto industry experience is not required. Curiosity about crypto, financial infrastructure, and complex systems, along with a willingness to learn quickly, is essential.
• Experience with marketing automation and sales enablement tools
• Proficiency in data analysis tools (Excel, SQL a plus)
• Bachelor's degree in Business, Finance, Economics, or related field

Responsibilities

• Manage CRM, ensuring data integrity and optimizing workflows. Own system governance, including user access, field structure, automation rules, and data hygiene standards.
• Develop and maintain sales analytics reports and dashboards. Provide recurring pipeline visibility, forecasting support, and executive-ready reporting.
• Document and continuously optimize key revenue processes including inbound lead management, customer onboarding and offboarding, contract workflows, KYC/KYB process management etc.)
• Identify process bottlenecks and implement scalable solutions
• Drive cross-functional collaboration to align sales, account management, marketing and customer success operations
• Support sales planning and operations strategy development. Support annual and quarterly planning cycles, including territory planning, quota tracking, and performance analytics.
• Conduct market and competitive research to support sales strategy.
• Maintain data accuracy across CRM and integrated systems, ensuring alignment with finance and compliance reporting needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level