Sales Operations Analyst - Nevro
About The Position
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. Position Summary: The Sales Operations Analyst – Nevro is responsible for maintaining accurate territory alignments, sales master data, and attribution logic across core commercial systems. This effort includes, but is not limited to, territory mapping, data validation for commission accuracy, field support for reporting inquiries, and coordination with Business Intelligence on reporting enhancements. This individual works with Sales MDM (Master Data Management), Sales Operations, Finance, and Business Intelligence to ensure accurate attribution, reduce commission escalations, and improve field adoption of self-service reporting tools.
Requirements
- Bachelor’s degree in Business, Finance, Information Systems, or related field, or equivalent work experience
- 2–5 years of experience in Sales Operations, Business Intelligence, Master Data, or related analytical role
- Experience working with CRM systems such as Salesforce
- Experience with reporting tools such as Power BI, Tableau, or similar platforms
- Experience with MDM tools such as Informatica
- Strong data validation, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Attention to detail
- Self-starter
- Advanced critical thinking and problems-solving skills
- Proficiency in using Microsoft Office products
Responsibilities
- Maintain and validate core territory assignments and master data attributes across systems, including:
- Sales and account hierarchies
- Sales representative to physician alignments within Salesforce
- Patient-to-representative assignments within Salesforce
- Support Sales MDM ticket processing, averaging approximately 50–70 tickets per week
- Ensure consistency and synchronization of alignment data across all platforms used for reporting, commissions, and sales operations
- Support ongoing territory changes, rep transitions, and organizational realignments to minimize downstream reporting or compensation issues
- Work cross-functionally with Sales MDM to identify and correct improper mappings before commissions are calculated and paid
- Serve as a control point to reduce escalations from the field by resolving discrepancies prior to payroll cycles
- Act as the primary support resource for sales representatives with questions related to commissions, territory assignments, and performance reporting
- Serve as a subject matter expert for sales operations data and provide guidance on how to navigate and interpret information within reporting systems
- Reduce the volume of commission escalations by improving rep education and self-service capabilities
- Assist in the development and validation of new functionality in reporting
- Provide operational support to ensure continuity if priorities shift or additional resources are needed
- Partner with the BI team to ensure reporting and forecasting logic aligns with territory assignments and historical trends
- Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
- Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
