Sales Operations Analyst

SPS Commerce • Rogers, AR

82d • $60,000 - $75,000

About The Position

SupplyPike, now proudly part of SPS Commerce, is transforming how suppliers protect and grow their revenue. Our mission is simple: eliminate costly retailer deductions, recover lost dollars, and give brands the clarity they need to operate smarter and stronger. Built by supply chain experts, retail data specialists, and technologists, our platform helps suppliers navigate complex compliance requirements, prevent chargebacks, and reclaim profits that fuel growth. In early 2025, SupplyPike joined SPS Commerce — the industry's leading provider of cloud-based supply chain management solutions — marking an exciting evolution of our vision. Together with Carbon6, we now form the Revenue Recovery team under SPS, uniting deep supply chain expertise with powerful technology to help suppliers reduce risk, increase efficiency, and maximize profitability. As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building breakthrough technology, empowering suppliers to reclaim revenue, or driving smarter supply chain operations, you'll join a community that's shaping the future of retail — together.

Requirements

• Bachelor's degree and 2+ years of experience in Sales Operations, Revenue Operations, Business Operations, or data analysis — ideally within a B2B SaaS or supply chain-focused environment.
• Strong skills in quantitative analysis, modeling, and data visualization to turn raw numbers into actionable insights.
• Proficient in Microsoft Excel and Office Suite; experience with CRM tools (HubSpot, Salesforce) is highly valued.
• Able to translate complex data into clear, actionable recommendations for stakeholders at all levels.
• Naturally curious and proactive in identifying gaps, resolving issues, and improving processes.
• Comfortable working in a fast-paced, evolving environment while managing multiple priorities with precision.

Nice To Haves

• Bonus points for SQL experience.

Responsibilities

• Partner with Sales and Insights to build ROI models for prospects — analyzing multi-retailer data to calculate total, retailer-specific, and category-level returns on investment.
• Support Account Executives and Sales Engineers in crafting persuasive value stories for prospects and clients, including pricing strategies, time savings, and deduction recovery potential.
• Provide ad-hoc analysis to support upsell opportunities and contract negotiations.
• Build and maintain intuitive dashboards, reports, and KPI tracking to give leadership visibility into performance and opportunities for improvement.
• Identify opportunities to streamline and optimize sales processes, ensuring teams can move faster and smarter.
• Proactively surface trends and insights that inform sales strategies, product positioning, and revenue forecasting.
• Handle sensitive client and revenue data with discretion and integrity while influencing strategic decisions across teams.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time-off
• 401(k)
• Health and flexible spending accounts
• Stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree