Sales Operations Analyst

Comcast • Feasterville-Trevose, PA

106d • $29 - $43

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Requirements

• Bachelor's Degree preferred.
• 2-5 years of relevant work experience.
• Experience in sales reporting and sales support.

Responsibilities

• Administers sales reports and monitors client activity to support the Product Sales Support team.
• Provides analytical and statistical insights, including preparation of standard forecasts, budgets, projections, and management reports.
• Generates daily, weekly, and monthly sales reports; tracks, verifies, and reports data to support sales initiatives such as incentives and contests.
• Handles basic account inquiries and escalates non-technical issues to the Product Sales Support Supervisor as needed.
• Processes agreements received from the product sales team and enters relevant data into internal databases.
• Serves as a liaison between Sales, Marketing, and IT to define and communicate actionable database query requirements.
• Maintains up-to-date knowledge of Comcast products, services, equipment, and marketing promotions.
• Conducts clerical research requiring familiarity with departmental programs, policies, and procedures.
• Investigates and manages customer escalations with professionalism and accuracy.
• Demonstrates regular, consistent, and punctual attendance. Must be available to work nights, weekends, variable schedules, and overtime as required.
• Performs other duties and responsibilities as assigned.

Benefits

• Base pay within the range of $29.19 - $43.78.
• Eligibility for commission for sales positions.
• Eligibility for bonus for non-sales positions.
• Best-in-class benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: Bachelor's degree