Sales Operations Analyst, Pharmacy Network Solutions

UnitedHealth Group • Eden Prairie, MN

99d • $71,200 - $127,200 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Sales Operations Analyst will partner with Pharmacy Network Solutions Sales Executives and Account Management Leaders to provide support through the sales process and ensure smooth and effective operations. They strive to ensure Sales Executives can maximize their time selling by implementing effective sales processes, optimizing existing processes and working in alignment with matrix partners to ensure Sales team members are set up for success. The Operations Analyst also partners with the Sales team to provide the right tools and resources to engage with prospects, launch prospecting initiatives, close deals effectively, and drive growth. This role serves as a connector to matrix partners, prioritizes key collaboration opportunities and reinforces best practices. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

• High School Diploma/GED (or higher)
• 5+ years of experience with project management experience, sales, client management, client support or market research
• 2+ years of experience working in a team environment
• 2+ years of experience with a customer centric approach
• 2+ years of experience developing reports, analyzing data, and making determinations based on findings
• Intermediate level of proficiency in Excel, PowerPoint, Word
• Intermediate proficiency with various CRM tools, specifically Salesforce

Nice To Haves

• Experience navigating through a sales cycle/sales process from beginning to end
• Healthcare industry experience
• Proven ability to effectively manage your time while working on several competing priorities

Responsibilities

• Partner with sales, account management, and product leaders to support wider team initiatives and goals and to support day-to-day needs for BU Leader
• Take on assigned or proactively suggest initiative/project work related to the sales and account management teams
• Partner with the Market Enablement Leader to support preparation of key metrics, analysis and reports for team performance
• Support leader on key team meetings and follow up as needed; QBRs, Growth reporting updates, etc.
• Oversight of forecast collection and alignment to Salesforce
• Reinforce and cascade information across the team. Connection point to centralized best practices, capabilities and initiatives
• Analyze and evaluate the current sales processes, identifying inefficiencies, barriers or gaps and suggest improvements with specific timelines
• Partner with Product & provides support for sales and account management training and methodology needs
• Develop materials, follow up on action items, and coordinate meetings to reduce operational burden on Market-facing staff
• Track & maintain client activity dashboards

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED