Sales Onboarding Program Manager

Agilent Technologies•Wilmington, NC

10h•Remote

About The Position

The Sales Onboarding Program Manager is responsible for designing, delivering, and continuously optimizing the onboarding experience for new hires within the commercial organization. This role will lead the design, development, and execution of a world-class onboarding experience for new sales hires in the direct and indirect channels. This role will collaborate closely with Sales Managers, Product Managers, Channel Partner Managers and subject matter experts to create and manage an onboarding program. The ideal candidate is experienced in instructional design, adult learning, and sales enablement—and passionate about helping new sales professionals ramp quickly and confidently.

Requirements

Bachelor's or Master's Degree or equivalent.
8+ years of experience in sales enablement, onboarding, or learning & development.
Familiarity with instructional design models (ADDIE, SAM) and adult learning theory.
Proven experience developing and delivering training programs for sales professionals.
Strong project management skills with the ability to manage multiple priorities and stakeholders.
Experience facilitating live and virtual training sessions.
Excellent communication and interpersonal skills.

Nice To Haves

Experience working with LMS or enablement platforms (e.g., Allego, Highspot, Showpad).
Background in technology, life sciences, or B2B enterprise sales environments.

Responsibilities

Curriculum Design & Development Plan and conduct needs analysis including needs assessment, learner analysis, and definition of learning objectives.
Design a structured onboarding curriculum aligned with sales competencies, product knowledge, and role expectations.
Document design appropriately (content outlines, storyboards, etc.).
Develop both asynchronous (virtual) and synchronous (face-to-face) learning experiences.
Conduct review sessions with SMEs and content team members throughout design and development.
Obtain needed approvals and agreement to move into next phase.
Ensure content is engaging, effective, and aligned with adult learning best practices.
Own design, development, and implementation of the end-to-end onboarding journey, including pre-work, live training events, and follow-up reinforcement.
Implement onboarding program components, including loading of content into LMS or other platforms (Allego).
Plan and execute in-person onboarding sessions, coordinating logistics, facilitators, and materials.
Maintain onboarding timelines, project plans, and communications.
Partner with Product Managers to define critical product knowledge and positioning needed by new hires.
Collaborate with Sales Managers and Channel Partner Managers to define onboarding learning goals and success metrics and integrate real-world selling scenarios.
Align with HR and Recruiting teams to ensure a seamless new hire experience from day one.
Collect feedback and performance data to evaluate onboarding effectiveness.
Identify and implement improvements to accelerate time-to-productivity.
Track key onboarding KPIs such as ramp time, engagement, and knowledge retention.