Sales & Marketing Operations Specialist

Hctec • Brentwood, TN

287d

About The Position

The Sales & Marketing Operations Specialist will play a key role in supporting our sales and marketing teams with system support, managing data, reporting, and coordinating various initiatives to drive revenue growth and enhance customer engagement.

Requirements

• Bachelor's Degree in business administration, finance, or related field preferred
• Minimum of 2 years' relevant experience in sales operations
• Ability to interpret data, identify trends and create actionable insights
• Strong skills in data analysis tools including Microsoft Excel, and data visualization software (e.g., Tableau, Power Bi, PowerPoint)
• Prefer experience working with sales and marketing CRM systems (e.g., Salesforce, Talent Rover)
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Detail-oriented with a focus on accuracy and quality in data analysis and reporting

Responsibilities

• Manage, administer and maintain the sales CRM and related systems, to include enhancements and improvements
• Manage and validate the integrity of sales data within the systems
• Support of system tools such as Definitive, Engage, Salesforce
• Generate reports and dashboards to provide KPIs and other key performance metrics using CRM
• Track and report sales pipelines, forecasts, and other sales reports relative to sales target and performance
• Collaborate with finance, payroll, recruiting and marketing as needed
• Provide support to sales and marketing leadership in implementations of strategies, action plans
• Ensure alignment between sales strategies and system capabilities
• Serve as a subject matter expert on sales operations, providing assistance to team members
• Work with marketing team to develop sales materials, collateral, presentations, etc.
• Assist marketing with events, conferences and trade shows
• Support marketing team on other projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree