Sales Manager

IKEA • Fishers, IN

381d • $81,381 - $121,259

About The Position

The Sales Manager at IKEA is responsible for leading and developing a high-performing team to ensure a positive customer experience and achieve sales goals. This role involves succession planning, team management, and the implementation of commercial action plans to maximize sales and profitability. The Sales Manager will work closely with shopkeepers to ensure the right staffing levels and a seamless customer experience across all channels.

Requirements

• High School Diploma or GED required; Bachelor's Degree preferred.
• Minimum 3 years of experience in retail leadership.
• 3-5 years of experience in a customer-oriented retail industry.
• Proven record of meeting budgets and goals consistently.
• Experience leading and managing a team in a customer-oriented service or retail environment.
• Experience working in a fast-paced environment.

Nice To Haves

• Experience in home furnishing retail.
• Knowledge of IKEA's customer motivators and sales strategies.

Responsibilities

• Secure competent and high-performing teams and leaders who inspire and empower co-workers.
• Identify and develop talents within the department for succession planning.
• Ensure shopkeepers have the right number of co-workers in the right place at the right time.
• Secure a consistent, seamless positive customer experience across all channels.
• Define clear goals and follow up on financial and sales goals, KPIs, and costs.
• Motivate and develop team members by agreeing on clear goals and expectations.
• Deliver and lead the commercial action plan for the store.
• Ensure shopkeepers understand the multichannel retail environment and use it effectively.
• Analyze qualitative performance using IKEA research tools to improve sales systems.

Benefits

• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Referral program
• Retirement plan
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED