Sales Manager

Galloup•Grand Rapids, MI

15d

About The Position

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Director of Sales, the Sales Manager is a key member of the Outside Sales Team. The Sales Manager will be responsible for leading and managing a team of Account Managers. Account Managers will be responsible for all Galloup & Forberg Smith products supported by Specialists serving all industries. The person in this role will be responsible for setting sales goals, developing sales strategies, motivating and coaching your team to achieve those goals. The Sales Manager will also work closely with other departments, such as marketing and operations, as well as key vendors, to ensure that all aspects of the sales process are running smoothly.

Requirements

5 years’ previous selling experience, preferably with a related product line, or with end users in an industrial or technical environment
Bachelor’s degree or equivalent combination of skills and experience
Experience working with MS Office; intermediate to advanced Excel; ability to learn new software; ability to decide which products to focus on and how best to reach customers
Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
Ability to work well cross-functionally; provides excellent internal and external customer service
Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
Ability to see, talk and hear
Ability to sit for 8 hours a day
Must possess and maintain a valid driver's license

Nice To Haves

5+ years’ previous selling experience, preferably with a related product line, or with end users in an industrial or technical environment
2 years of management experience
Experience interfacing or supporting a direct sales force

Responsibilities

Develop and implement sales strategies to achieve revenue targets
Contribute strategic insights into product evaluation processes, identifying and recommending additions to our product portfolio as deemed necessary for enhancing our offerings
Support all geographies in technical support, critical alignment, forecasting, planning and implementation where Galloup, Forberg Smith and Merlo reside
Primary leadership contact with key principles, vendors as well as all senior management within the Kendall Group.
Work closely with other GFSM management for a unified go-to market strategy
Provide leadership, direction, growth, and mentoring
Adhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven Progress
Invest in self-growth through participating in continuous improvement, learning, and development
Monitor and analyze sales performance metrics to identify areas for improvement
Facilitate the professional development of sales representatives by leveraging functionalities within our Customer Relationship Management (CRM) system; improve sales force effectiveness through the annual sales planning process including periodic review; develop and implement counter measures as required
Support strategic company initiatives impacting field sales organization, including but not limited to supplier partnership programs, sales promotions, e-commerce, Total Cost of Ownership (TCO) and integrated solutions
Develop and maintain relationships with key accounts
Collaborate with other departments to ensure best-in-class customer service strategies, customer satisfaction and retention
Conduct regular market research to understand customer preferences, emerging technologies, and competitive landscapes
Prepare and present sales reports and forecasts for senior management
Attend sales and other company meetings as requested; may attend industry shows and conventions
Perform other duties as assigned