Sales Manager; Jewelry

Saks Fifth AvenueChicago, IL

About The Position

At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Chicago Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus.

Requirements

  • 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
  • Deep understanding of luxury service standards and the business of clienteling
  • Strong analytical skills with a proven ability to translate data into insights and action
  • Proficient in Excel and retail reporting tools
  • Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
  • Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
  • Discreet and professional with the ability to support elite sellers and clients

Responsibilities

  • Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department
  • Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
  • Contribute to strategic goals for the store and set priorities by department
  • Review business with applicable Buyers for department and discusses action plans to produce positive results
  • Establish plans and strategies in partnership with Client Development Lead(s)
  • Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
  • Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
  • Support audit compliance to enforce department and stockroom controls, as applicable
  • Manage people, product and placement, and sales promotion within department

Benefits

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
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