Sales Manager

Constant Contact • Boston, MA

34d • $75,600 - $85,000 • Hybrid

About The Position

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
As an Account Executive Sales Manager at Constant Contact, you will lead, coach, and motivate a team of 6-8 Account Executives. The AEs are responsible for working with net new customers to acquire new business (mid-market and commercial customers) as well as our existing book of business to grow existing partnerships.

Requirements

• A Bachelor’s degree is preferred but not required.
• You bring 1–3 years of direct inside sales experience as a full-cycle seller, ideally within mid-market segments.
• You have 2+ years of sales management experience, with demonstrated success coaching and leading full-cycle Account Executives.
• You have a strong SaaS sales background and experience selling technology or services to small and mid-sized businesses.
• You are comfortable being both hands-on in the sales motion and accountable for team-level performance and outcomes.
• You are highly process-oriented, with strong command of sales methodology, pipeline management, and forecasting.
• You are passionate about developing sellers and can translate personal selling expertise into repeatable coaching frameworks.
• You possess strong analytical skills and consistently use data to inform coaching, strategy, and decision-making.
• Familiarity with Salesforce or similar CRM platforms is a plus.
• You bring energy, resilience, and a positive mindset, and value building a collaborative, high-performing, and engaging team culture.
• You thrive in fast-paced, competitive environments and are adaptable to change.
• This is a hybrid role that requires a minimum of 3 days per week in our Waltham, MA, Boston, MA, or Loveland, CO office.

Nice To Haves

• Familiarity with Salesforce or similar CRM platforms is a plus.

Responsibilities

• Lead, coach, and develop a high-performing team of 6–8 full-cycle Account Executives who own the entire sales process, from hunting and outbound prospecting through discovery, negotiation, and close.
• Serve as a hands-on sales leader with deep full-cycle selling expertise, actively coaching sellers in real time through call reviews, deal strategy sessions, pipeline inspections, and closing scenarios.
• Leverage personal experience as a full-cycle seller to model best practices in prospecting, qualification, deal execution, and closing, ensuring consistent adoption across the team.
• Own team performance by setting clear expectations across activity, pipeline generation, conversion rates, and quota attainment, while holding both individuals and the team accountable to daily, weekly, and monthly goals.
• Analyze pipeline health, stage conversion, win rates, and forecasting accuracy to identify performance gaps and provide actionable insights to senior leadership.
• Deliver continuous coaching through structured 1:1s, skill-based development plans, and performance reviews, with a strong focus on elevating seller capability across the full sales motion.
• Partner cross-functionally with Sales Enablement, Marketing, Revenue Operations, and Customer Success to optimize sales processes, improve lead quality, and ensure a seamless buyer experience.
• Support the onboarding, ramp, and ongoing development of new hires, ensuring they are enabled to succeed as confident, effective full-cycle sellers.
• Drive disciplined CRM usage and accurate forecasting in Salesforce, reinforcing strong pipeline hygiene and data-driven decision-making.
• Lead by example during periods of change or growth, stepping in when needed to support the business and maintain momentum.

Benefits

• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees