Sales Manager

AM FordJefferson, OH
11d

About The Position

As the Sales Manager , you'll be the front line leader for our growing sales team. You’ll work closely with ownership, support new and used vehicle operations, manage daily floor performance, drive accountability, motivate and coach a team that delivers results and will be desking deals and assisting with finance daily.

Requirements

  • Proven automotive sales or sales management experience (minimum 2 years)
  • Strong skills in desking deals, structuring finance options, and maximizing gross profit
  • Ability to lead by example, set clear goals, and hold team members accountable
  • Strong understanding of CRM systems, sales processes, and digital retailing.
  • Passion for training and mentoring newer salespeople — you love seeing others win
  • High integrity, professional communication skills, and strong organizational habits
  • Desire to grow with a dealership that’s making a name in the community
  • Strong knowledge of the vehicle sales process, F&I procedures, and dealership operations
  • Excellent communication, negotiation, and interpersonal skills
  • Strong organizational and time-management abilities
  • Valid driver’s license and a clean driving record

Responsibilities

  • Lead, coach, and develop a team of 6–8 sales consultants (mix of new hires and experienced staff)
  • Desk all deals, structure deals for profitability, and assist in finance approvals
  • Work directly with the finance department to ensure clean paperwork and high product penetration
  • Drive performance toward monthly unit sales and gross profit goals (new + used)
  • Track and improve KPIs: Internet lead close ratio, appointment set/show rates, PVR, CSI, etc.
  • Work closely with BDC and Marketing to ensure effective lead handling and showroom traffic
  • Appraise trades, desk deals, and support salespeople in presenting numbers
  • Conduct daily sales huddles, weekly one-on-ones, and monthly performance reviews
  • Collaborate with service and parts departments for delivery prep and reconditioning flow
  • Uphold a customer-first environment — handle escalations and ensure high satisfaction

Benefits

  • Competitive base salary plus commission/bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing training and advancement opportunities
  • Employee vehicle purchase discounts
  • Top performers can earn well above the posted range based on desking performance and finance penetration.
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