Title Sales Manager

Lennar•Los Angeles, CA

2d•Onsite

About The Position

Title Sales Manager (Retail) Must have a book of business to be considered Candidate can sit anywhere in LA, Orange, San Bernardino, Riverside, or San Diego counties We are Lennar Title Lennar Title is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life. At Lennar Title, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation. Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services. Join a Company that Empowers you to Build your Future The Sales Manager is responsible for managing the division operation and its employees providing title sales and related services, to maintain cost-effective and profitable operations. The role will also be responsible for enforcing performance and operating goals and objectives for the market and division associates while monitoring overall division and associate performance. The Title Sales Manager will ensure staff is providing title services to customers as well as partnering with and acting as a liaison between mortgage and builder to ensure that compliance, policy adherence, production goals, and timelines are met.

Requirements

Extensive experience in the title and escrow industry including residential, commercial, subdivision, and exchanges.
Excellent supervisory skills.
Professional communication skills.
Computer skills.
Prior management experience required
College level management courses helpful.
Works on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends.
Exercises judgment within generally defined practices and policies in determining objectives and approaches to project completion.
Receives assignments in the form of objectives, establishes goals, and assigns resources to meet schedules and goals
Work is reviewed in terms of meeting product, project, or operational objectives, quality, schedules and budgets
Strong process skills required; detail oriented
Strong computer skills and knowledge of company operating systems/applications
Strong problem-solving and customer service skills
Ability to lead/sought out for advice
Able to manage competing priorities
Successful track record designing, developing, and executing complex projects.
Can influence the thinking of, or gain acceptance from others in sensitive situations using influence.
Strong communication skills with the capacity to communicate the function's vision and the department's direction and set aligned goals.
Provides resources and creates systems to measure results.
Familiar with competitor, financial and industry dynamics.
Actively recruits, retains and develops talent and holds employees accountable for results.
Leads change, manages conflict and fosters collaboration.
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
Bachelors degree or equivalent combination of education and experience
2-4 years demonstrated experience in a supervisory or management role
Demonstrated success establishing, leading, and maintaining effective working relationships at the Division level
Notary Public, active title license strongly preferred
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job.
Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Finger dexterity may be required to operate a computer keyboard and calculator.

Responsibilities

Manages the division ensuring escrow and related services through staff to maximize productivity and profitability
Responsible for carrying a book of business of $25-$30K/month in premiums
Responsible for recruiting, networking, mentorship, and coaching of all new and existing associates
Gathers and reviews business information, pertinent to the division, such as reporting, market forecasting, and personal data report
Frequently consults with senior leadership personnel to obtain a variety of real estate and related business information
May work with vendors who provide services to FA, typically pre-approved; monitor/manage vendor compliance, cost effectiveness, quality and timeliness of work. Improve processes/ quality of output; in smaller locations, may manage a wider range of vendors including office management providers
Track and monitor division expenses; role may include office management -type duties
Manage, supervise, and coordinate escrow personnel to assure compliance with company policies and timely escrow procedures
Regularly reviews quality of work and may spot check complete escrow files to insure adherence to customer request as well as to company policies and procedures.
Assists customers by resolving complaints, expediting orders, explaining procedures, pricing schedules, etc.

Benefits

robust health insurance plans, including Medical, Dental, and Vision coverage
401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
up to $30,000 in Adoption Assistance
up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program
significant Home Purchase Discounts
Everyone’s Included Day