Orangetheory-posted 1 day ago
Full-time • Entry Level
Charlotte, NC
251-500 employees

The Sales Manager is responsible for new member sales and overall member experience. This person reaches out to new leads within 1-2 hours, books new Intros into class and gives Intros and current members the “white glove experience.” To secure this role, you are persistent in sales, goal-oriented, and energetic. You generate leads and execute marketing strategies to help achieve performance goals. You are confident, reliable and solution-oriented.

  • High focus on lead outreach, conversion and generation
  • Greet everyone who enters the studio with enthusiasm, energy, and knowledge
  • Give studio tours
  • Sell memberships to help the studio thrive and meet monthly goals
  • Follow up with prospective members
  • Handle member concerns in a professional and objective manner, with the goal of resolution
  • Participate in marketing and outreach events and initiatives
  • Work with manager to hit monthly KPI’s
  • Cross-train with Operations Manager to help with facility issues (e.g. maintenance and cleanliness of studio)
  • Strong sales and communication skills
  • Attention to detail and ability to establish effective working relationships with both prospective and existing members
  • Multi-tasker with minimal supervision
  • Proven flexibility and willingness to handle various tasks independently and to meet deadlines
  • Provide excellent customer service
  • Must have a High School diploma or equivalent.
  • 1-2 years of sales experience, ideally in a fitness setting.
  • Ability to lift a minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.
  • Bachelor’s degree preferred.
  • Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
  • Empire cares about you—we offer access to free mental health counseling
  • Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
  • Pre-tax commuter benefit plan to save on public transportation to/from work
  • Medical, Dental, and Vision plus 401(k)
  • Employee discounts
  • Paid time off
  • Professional development assistance
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