Sales Manager (Part Time)

Carters Inc. • Antioch, CA

20h • Onsite

About The Position

As a Part Time Sales Manager, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing baby essentials, and helping prepare for significant moments in their parenting journey. The role seeks a leader who fosters a welcoming and inclusive environment, values and optimizes skills, and continually educates themselves and their team on product styles, features, and benefits. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, including Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands, and is the #1 most-purchased children’s clothing brand. The company prides itself on quality, from its products to the careers offered, maintaining a close-knit culture and investing in teams with training and development programs. A career at Carter’s emphasizes connections, caring, teamwork, flexibility, and growth.

Requirements

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Benefits

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees