Sales Manager - Full Time

J W Marriott•Las Vegas, NV

4d•Onsite

About The Position

As the local on property Small Group Sales contact for customers, the Sales Manager is responsible for proactively soliciting and managing group/catering related opportunities for groups up to 74 room nights on peak. Handles incoming requests, manages the Sales process which includes Site inspections and then turns over the opportunity to the Event Management Team. Actively upsells each business opportunity to maximize revenue. Adheres to all Company, safety and departmental policies and procedures. Fosters teamwork and provides excellent guest service. Anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

Possesses excellent telephone sales skills
Excellent selling skills and understanding of sales processes
Knowledge of operations
Knowledge of Marriott lodging products, cultures and brand strategies
Knowledge of food trends, food and beverage and menu planning
Knowledge of contractual agreements and legal implications
Strong customer and relationship management skills
Effective decision-making skills
Good negotiation skills
Strong communication skills
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems including SFA and Delphi
High School Diploma or equivalent required
Ability to verbally communicate effectively with guests and coworkers
Requires prolonged standing, walking and mobility.
Requires bending and reaching.
Requires transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs.
Requires lifting items weighing up to 25 lbs.
Prolonged periods of standing and/or walking
Requires eye/hand coordination
Requires stooping upward reaching
Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions
Exposure to cleaning chemicals and always requires to use personal protective equipment (PPE)

Nice To Haves

Bachelor’s Degree preferred
Hospitality Management degree beneficial
Working knowledge of all floors cleaning equipment to include buffers, walk behind scrubbers, strippers

Responsibilities

Supports strategies and conducts activities to drive market share, guest satisfaction and financial results
Proactive soliciting and managing small group and catering related opportunities
Upsells each business opportunity to maximize revenue. Achieves individual and team sales goals to enable business success
Responds to incoming group sales opportunities
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales call, entertainment, FAM trips, trade shows etc.
Effectively manages and develops relationships with key internal and external stakeholders
Conducts site inspections
Creates contracts
Interacts with management, applicants, fellow Associates and/or guests
Requires use of standard office equipment
Performs other duties as assigned to meet business needs