Sales Manager, Easton Town Center

Knitwell Group • Columbus, OH

1d • Onsite

About The Position

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories, established in 1947. They are known for modern classic style, fine quality craftsmanship, and gracious service. At Talbots, relationships are key, and they hire individuals who bring new ideas, understand smart risk-taking, and enhance their thriving culture. The company is committed to offering modern classic style for every body type, through a full range of sizes, inclusive to every woman. This Sales Manager position is for their Easton Town Center location and is a regular, full-time role. Talbots is part of KnitWell Group, a specialty retail operating company that comprises iconic brands like Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, and White House Black Market. The group emphasizes creating exceptional products, providing memorable experiences, and achieving superior results, with a focus on innovation, collaboration, and customer satisfaction.

Requirements

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• A model of professionalism with strong work ethic, integrity, and respect for others.
• Customer-centric, understanding how the importance of exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Organized and strategic with the ability to make independent decisions and capable of working in a fast paced ever changing environment.
• A clear communicator of business-related information, and brand initiatives.
• Ambitious, enthusiastic and friendly, with the ability to work cooperatively in a diverse work environment.
• Possess the technological aptitude to navigate, coach and train computer POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
• Have open availability of 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers to look and feel their best by providing style advise based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and builds brand loyalty.
• Achieve sales and hospitality driven metrics in key measurable areas including: clientelling/outreach, appointment setting, Talbots Classic Awards etc.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.
• Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
• Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
• Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.
• Develop and maintain positive working relationships that support a productive work environment.

Benefits

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Comprehensive benefits packages accessible to both full time and eligible part time employees.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Referral Incentive Program
• Discounts on travel, shopping, concerts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees