Sales Manager

St Julien•Boulder, CO

1d•Onsite

About The Position

Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is in search of a dynamic and service-oriented Sales Manager to join our team! Our ideal candidate should be a should be a seasoned Sales professional with a refined understanding of high-end service, a passion for creating exceptional and personalized guest experiences, and a proven ability to drive and maximize group revenue.

Requirements

Minimum 3 years’ Sales experience at a luxury, full-service hotel is required. Previous experience at a Four Star and/or Four Diamond property is strongly preferred.
Must be able to demonstrate a proven track record of success in sales, negotiations, and business writing/presentation.
General computer knowledge and proficiency using MS Office products is required.
Must be able to hear, speak, read, and write English fluently; Spanish-language ability is a plus but not required.
Must be able to lift up to 25 lbs. on occasion as needed.
Must have open and flexible availability and be able to work on-site (vs. remotely). Typical workweek is Monday – Friday, however schedule may fluctuate based on contracted events and/or scheduled appointments.

Responsibilities

Sell and book guest rooms, meeting space, and other Hotel-related services.
Respond to client inquiries/concerns in an effective and timely manner. This may include telephone inquiries, RFP bids, proposals, booking confirmations, and “thank you”/follow-up letters.
Conduct outside sales calls to cultivate existing customers and develop new business through prospecting efforts.
Prepare and present effective proposals and maintain well-organized files and reports.
Plan and conduct site visits and pre-planning meetings with clients and meeting planners in order to produce successful events.
Communicate all pertinent information on group requirements within acceptable timeframes to appropriate departments regarding upcoming group needs, VIP clients, billing procedures, etc.
Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interactions.
Meet or exceed established sales goals and profit margins.
Actively participate in weekly revenue meetings.
Maintain a strong working knowledge of industry/trends in-market.
Attend and represent the Hotel at various industry events, trade shows, etc.
Work effectively with other departments to ensure that potential issues are addressed and resolved quickly and without interrupting the guests’ experience.
Maximize profits and comply with all Sales standard operating procedures.
Other duties as requested by Director of Sales.