Sales Manager (Previously Assistant Store Manager)

La-Z-Boy • Columbus, OH

1d

About The Position

A pivotal leader responsible for driving sales growth and fostering a high-performing sales team. The role involves executing personal and store sales initiatives to achieve revenue targets, while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. This position plays a crucial role in elevating the store's sales performance and contributing to the overall company success and is held to the highest standards of ethics, integrity, and professionalism.

Requirements

• Bachelor’s Degree or 5 years of industry experience with 1-3 years in a business unit with retail management emphasis, or equivalent
• Proficient in Microsoft Office 265, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Ability to work the schedule and hours dictated by the business needs, to include evenings, weekends and holidays.
• Ability to pass background and drug screen.

Nice To Haves

• Experience managing in a retail environment with a strong focus on sales.
• Strong business acumen
• Advanced interpersonal skills, communication skills & experience in building effective relationships.

Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.
• Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Develop comprehensive expertise in the full Joybird product catalog to deliver personalized styling guidance and tailored product recommendations that align with each customer’s unique needs, preferences and space.
• Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
• Responsible for opening and closing the store in accordance with company procedures.
• Ensure cash handling reconciliation and adherence to all company cash management policies, as applicable.

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• available 401k retirement plan with company match of up to 6%
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees