Sales Manager

Legends Global•Knoxville, TN

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! The Sales Manager performs sales related functions in support of the basic Marketing Plan, by performing the following duties: Essential Duties and Responsibilities Include the following. Other duties may be assigned.

Requirements

Must have attention to detail.
Advanced oral and written communication skills.
Must have strong customer service skills.
Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events.
Excellent organizational, planning, communication and inter-personal skills.
Must have exceptional communication skills with a high emphasis on customer relations and keen attention to detail required.
Results oriented individual with the ability to lead.
Must have professional attitude, appearance, and personality.
Excellent math skills to ensure an accurate floor plans
Demonstrate problem-solving and communication skills
Ability to work under limited supervision and to be able to interact with all levels of staff.
Must be able to pass and maintain PCI compliance
Must be able to pass criminal background check
Must have considerable skill in the use of personal computers and be knowledgeable in MS Word, Excel, and Outlook

Nice To Haves

Bachelor’s degree from four-year college or university in hospitality, business or related field preferred
A minimum of two (2) years previous sales experience working in a hospitality related environment, preferably in a hotel or convention center environment is preferred.
Knowledge of VenueOps software preferred.

Responsibilities

Contacting current and potential clients via various avenues including direct sales and personal visits
Soliciting and contracting events using automated booking systems
Setting up and conducting site visits
Responding to inquiries and requests
Attending various trade shows and membership events
Preparing contracts and other related administrative functions
Maintaining communication and effective relationships with booked and potential clients, internal clients and colleagues
Assisting clients and internal colleagues to insure effective delivery of expected goals
Following up on client requests, concerns and problems
Maintaining a positive image with clients, colleagues and industry partners
Continuing education on industry trends
Attending and participating in planning, organizational and staff meetings
Assisting with developing effective processes to enhance workflow
Promoting and fulfilling our brand promise.
Assisting the department and organization with various projects and special assignments as needed.
Work closely and maintain positive relationships with CVB and hotel partners.
Traveling to tradeshows and other industry events representing Knoxville and the Knoxville Convention Center
Performing other assigned duties as required.