Sales Manager

Tharaldson Hospitality•Fairfield, CA

11d

About The Position

Plans and administers sales policies and programs to foster and promote hotel patronage by performing the following duties

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics
Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance
Interpersonal – Maintains confidentiality
Oral Communication – Responds well to questions; Demonstrates group presentation skills
Team Work – Contributes to building a positive team spirit
Written Communication – Writes clearly and informatively; Able to read and interpret written information.
Delegation – Delegates work assignments; Provides recognition for results
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition
Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Organizational Support – Follows policies and procedures including but not limited to dress code policies
Adaptability – Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability – Commits to long hours of work when necessary to reach goals
Initiative – Asks for and offers help when needed
Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
Planning/Organizing – Prioritizes and plans work activities
Professionalism – Treats others with respect and consideration regardless of their status or position
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
Quantity – Strives to increase productivity
Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or peers.
Ability to calculate figures and amounts such as discounts, interest, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
knowledge of word processing software; spreadsheet software and internet
Valid Driver’s License required

Responsibilities

Develops and maintains marketing plan and sales budget with the General Manager
Provides sales training to staff of hotel as applicable
Analyzes Revenue Management strategy using such tools as Star Reports, demand analysis and applicable front office systems
Schedules sales appointments
Conducts a required amount of cold calls
Organizes, maintains, and tracks sales data
Completes requests of General Manager and other management personnel, as applicable
Performs functions of General Manager in General Manager’s absence
All other duties as assigned